On my very first visit at this shop, I was having issues with my car, and they offered to have a technician take a look at it and discovered the problem right away. I experienced very friendly service, had to leave my car there and they provided a ride home and made an immediate diagnosis of what needed to be done, but I was not forced at all to make a decision to have them do the job. However, I did make the decision to have them do the work because of their honesty and friendliness. I would recommend Bassitt Auto Company to anyone.