Based on excellent reviews, I took a used Subaru with a rebuilt title to Bassitt Auto for a pre-purchase inspection. Because of the title, I had lots of questions prior to the appointment, plus I had unexpected delays in accessing the car. This resulted in several phone calls and schedule changes ahead of time. Mike answered all my questions, offered additional thoughts, rescheduled, and gave me time, all with good humor. The inspection was thorough and timely, and before I left, Mike offered to fix the stuck hood release latch on my car, gratis. The other people I interacted with there were also friendly and helpful. In addition, the office and waiting areas are immaculate and the decor is just plain cool.
Thank you so much for the glowing review, Marti! It was our pleasure to provide you with exceptional service and make your experience as convenient as possible. We're thrilled to hear that you were impressed with our thorough inspection and the extra mile we went to fix the hood release latch. Your kind words mean the world to us, and we hope to see you again in the future!
- Bassitt Auto Co