5

Work was satisfactory, team was able to accommodate my appointment request earlier then I anticipated, solutions were cost effective and work was finished in time,i got regular calls to check on things which need my attention. One area of improvement is cleaning after work, i can feel oil smell inside my cabin and steering was also not cleaned after work as my hands were blacked with oil and dirt , work and cost wise no complaint and i also got good discount on my overall cost.

5

Bassitt did a great job. They called in the morning, explained what they did and what they found. Then reviewed the planned fix and next steps, as well as associated costs. When they called again, my car was done. No upselling, no pressure. Quick and easy. I appreciate their friendliness and the inside of the waiting area is so inviting.

5

I took our Honda Crosstour to Bassitt auto, for them to sleuth out a gas smell outside the car. Turns out the fuel pump/ fuel filter unit at the gas tank had a small crack. The first replacement part was defective, so they had to go back in and pull the gas tank and replace it again. Fortunately I didn’t need the car and it could stay with them until parts came in and repair completed. Through it all Bill kept me updated on everything and was very good at explaining the problem and the repairs. There were no charges to me for the re-do. I would definitely use Bassitt Auto again- though I imagine they hope to not see my Crosstour again lol. They were great. Thank- you!

5

Thank you for the great work on my car and getting it up and running again in 24 hours.

5

Incredible friendly service. Super welcoming and patient. Made sharp recommendations that I used immediately. Earned my trust and will happily go to them again for car needs.

5

5

Jamie is the best mechanic I’ve ever come across. He’s honest and fair, some traits that are becoming more and more rare.

5

Fast and professional service, my car was fixed 8 days ahead of their initial estimate.

5

My wife and I took her RX8 to Herzog-Meier Mazda in Beaverton. I told the customer service rep I put a new battery in the vehicle, but there still seemed to be an electrical issue with the car. I asked if they would do a "draw test" to see if the alternator or starter was the problem. The rep didn't know what a draw test was. After he spoke with a technician, the customer service rep advised they could do a draw test for $150. We left, drove to Bassitt Auto on 18115 Baseline, and advised them of our problems with the car. That day we received two calls from Bassitt customer service to make sure they understood the exact symptoms my wife had experienced. When we picked the car up, we discovered it was not the alternator or the starter; instead, it was a loose battery cable causing the problem. Charge, $60.00.

5