On a Thursday my car broke down with no advanced notice. Its because Bassitt is a good shop thier schedule was full until the following Tuesday. They said if we could drop it off right a away they may be able to work it in, no promises. That afternoon they notified me of the problem. I approved the repairs and they had us on the road Friday, days ahead of schedule. The car runs great and my wife and I are thankful to have the folks at Bassit in our corner.