Took description of problem, diagnosed underlying condition, and fixed it properly. Great job.
Before finding Bassitt Auto, I had my car serviced by other shops recommended by friends. I never got the same service my friends seemed to get. One dealer kept my car 3 days for an oil change as they kept forgetting to pickup the filter. Bassitt has been so great to me. They tell me what needs to be fixed now and what can wait, they explain things so I can understand them, and their service is outstanding. My faith in auto shops has been restored with Bassitt.
Lots of follow thru. Knew what was happing all the time. Everyone was nice and pleanant. Will bring my car in again.
I have been going to Bassitt for years now. they always do a great job with my car, but what most impresses me is their honesty. They tell you everything that is wrong or potentially wrong, but then let you know what really should be fixed at the time and what can wait. I have never been disappointed with their service in the 10 years I have gone there. Would highly recommend.
Bassitt Auto is great. I like the option for a 'limo' service. I like how they call and update you on the status/findings of your vehicle maintenance. My favorite though is when its all said and done the vehicle has that 'like new' feeling again. I also like that they don't replace needless items. When my car was making a clunk during turning, due to Tie Rod Bushings/Tie Rod Ends, they only replaced the necessary ones. Because although I don't like to work on my car I don't mind inspecting and researching to see what is wrong and make sure service is necessary. Overall I highly recommend Bassitt Auto. Top notch professional service, I've never had a bad experience.
Finally a trustworthy auto service ! I have been using Bassitt for years and have always been Very impressed with their professionalism and pricing. Today, they have gone galaxies beyond anything i have ever experienced. on I5 between Portland and Seattle, my car blew a spark plug.I pulled over in Chehalis and called bassitt to ask advice on where to go. They sent me to LaDuc's in centralia. There were no replacement spark plugs in seattle or nearby, so Craig (at Bassitt) got his hands on one in Portland and DROVE IT HERE personally. I cannot express how appreciative i am on their efforts to get me back on the road! And hurrah to La Duc's too! You can do no finer than Bassitt!