I am not a complete idiot when it comes to cars and engines and such. But I was confident that my Suzuki should not sound like someone tied a sock full of marbles to the under carriage. Every time we stopped, the rattling got louder. After a couple of days with you guys, she sounds better than when she was new. Well done. I appreciate the constant updates, the staff friendliness, and the place looks great. Thanks again, Steven and Gayle. PS. It would be 5/5 stars, but you guys keep spelling our names wrong.