It was actually a pleasure waiting for the service on our vehicle. My 10 year old granddaughter enjoyed the free hot chocolate and playing Uno with the deck of cards provided in the booth seating. Reasonable rates, excellent customer service...would definitely recommend!
I trust Bassitt to be honest about what needs fixing, to fix it right the first time, and be nice. I have been going to Bassitt for about six years and I trust them.
I really can't say that about anybody else. Also Bassitt doesn't report my mileage to Carfax so my insurance company must ask me how many miles I drive rather than being sneaky about going to Carfax. The Toyota dealers send my mileage to Carfax which I find sneaky and annoying.
Very professional, and I am especially appreciate that they take time to explain to me every item included in the replacement of Timing belt.
I appreciate the service and honesty of the people I have dwelt with at Bassitt over the years.
Always fair and honest.
I left my car overnight and it was fixed by mid-day without an appointment. However, the problem reappeared the following day and they fixed it free of charge (no charge for the part either!). Quick turn around both times and they made it right which offset the inconvenience of a return trip w/ leaving work, rental cars, etc...
Good job Work completed in a timely time frame.
Outstanding kindness, friendly & caring staff members. A diagnostic was run
& carefully gone over with me. No pressure to make repairs. I need to decided if I want to continue to drive.
Perfect ..... as usual
Excellent, professional service. Highly recommend Bassitt - they are always willing to help at the time needed.